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Terms of Service
Effective Date: April 17, 2026
Please read these Terms of Service carefully before using wellnessworknow.com or purchasing a subscription. By accessing the site or purchasing a plan, you agree to these terms.

1. About wellnessworknow

wellnessworknow.com ("the Site") is owned and operated by ShelleyAnne Walker, LCSW, a Licensed Clinical Social Worker in the State of California (Board of Behavioral Sciences License). The Site provides a subscription-based digital resource library offering clinical support tools including worksheets, psychoeducation guides, assessment tools, and treatment planning templates.

2. Who May Use This Site

This Site is intended for use by licensed mental health professionals, social workers, supervised trainees, and other qualified clinicians. By purchasing a subscription, you represent that you are a licensed or supervised clinician and that you will use all resources within your professional scope of practice and applicable state law.

This Site is not intended for use by the general public as a substitute for professional mental health treatment.

3. Not Clinical Advice

All resources provided through this Site are clinical support tools designed to assist licensed professionals. They do not constitute clinical advice, diagnosis, or treatment recommendations. Resources are intended to support — not replace — your independent clinical judgment. You are solely responsible for how you apply any resource in your clinical practice.

4. Subscription & Payment

Access to the resource library requires a paid subscription. Subscriptions are billed on a monthly or annual basis as selected at checkout. By subscribing you authorize recurring charges to your payment method until you cancel.

  • A 7-day free trial is available with a valid payment method on file
  • You will be charged at the end of your trial unless you cancel before it ends
  • All prices are listed in USD
  • We reserve the right to change pricing with 30 days notice to active subscribers

5. Cancellation & Refunds

You may cancel your subscription at any time. Upon cancellation, you will retain access through the end of your current billing period. We do not offer refunds for partial billing periods. If you experience a technical issue that prevents access, contact us within 7 days and we will work to resolve it or issue a credit.

6. Intellectual Property

All resources, content, and materials available through this Site are the original intellectual property of ShelleyAnne Walker, LCSW and wellnessworknow. You may not reproduce, resell, redistribute, or share any resource outside the scope of your purchased license without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, wellnessworknow and ShelleyAnne Walker, LCSW shall not be liable for any indirect, incidental, or consequential damages arising from your use of resources on this Site. Your sole remedy for dissatisfaction with any resource is to cancel your subscription.

8. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Contra Costa County, California.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

Questions about these Terms?
Contact us at: hello@wellnessworknow.com
Privacy Policy
Effective Date: April 17, 2026
Your privacy matters. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. What Information We Collect

When you create an account or purchase a subscription, we collect:

  • Your name and email address
  • Payment information (processed securely by Stripe — we do not store card details)
  • Professional credentials you voluntarily provide
  • Usage data such as pages visited and resources downloaded

2. How We Use Your Information

We use your information to:

  • Provide and manage your subscription access
  • Send receipts, account updates, and service communications
  • Notify you of new resource drops and site updates (you may opt out at any time)
  • Improve the Site and resource library based on usage patterns

We do not sell your personal information to third parties. Ever.

3. Cookies

This Site uses cookies to maintain your login session and understand how visitors use the Site. You may disable cookies in your browser settings, though this may affect Site functionality.

4. Third-Party Services

We use the following third-party services which have their own privacy policies:

  • Stripe — payment processing
  • Netlify — website hosting
  • Whop — subscription and access management

5. Data Retention

We retain your account information for as long as your subscription is active and for a reasonable period afterward for accounting and legal purposes. You may request deletion of your data at any time by contacting us.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal data we collect and how it is used
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell data)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@wellnessworknow.com.

7. Children's Privacy

This Site is not directed at individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify active subscribers of material changes by email.

Privacy questions?
Contact us at: hello@wellnessworknow.com
Resource Licensing
Effective Date: April 17, 2026
Your subscription plan determines how you may use resources from the wellnessworknow library. Please review your plan's license carefully.

Solo Plan — Personal Use License

Your Solo subscription grants you a non-exclusive, non-transferable license to:

  • Download and use resources for your own clinical practice
  • Print and use resources in individual sessions with your own clients
  • Adapt and edit resources for personal clinical use

You may not under a Solo license:

  • Share, distribute, or reproduce resources for colleagues or other clinicians
  • Use resources in group trainings, workshops, or presentations
  • Resell or sublicense any resource
  • Post resources publicly online in any format

Clinician Pro Plan — Client Distribution License

In addition to all Solo plan rights, your Clinician Pro subscription grants you the right to:

  • Share resources directly with clients in your care
  • Distribute psychoeducation guides and worksheets as part of clinical services
  • Use resources in telehealth sessions and send digitally to clients

You may not under a Clinician Pro license:

  • Share resources with other clinicians or colleagues
  • Use resources in paid group trainings or CE presentations
  • Resell or redistribute resources in any format

Team Plan — Team License

In addition to all Clinician Pro rights, your Team subscription grants up to 5 named clinicians in your organization the right to:

  • Access and download resources for their individual clinical use
  • Share resources with their own clients under the client distribution license
  • Use resources in internal staff training and supervision

Team licenses are non-transferable. Adding clinicians beyond your seat limit requires upgrading your plan.

What's Never Permitted (All Plans)

  • Reselling or commercializing any resource
  • Removing wellnessworknow branding or copyright notices
  • Sharing subscription login credentials
  • Uploading resources to public websites, social media, or shared drives accessible outside your organization
Need a different licensing arrangement?
Contact us to discuss custom licensing for larger organizations or training programs.
hello@wellnessworknow.com
Clinical Disclaimer
Effective Date: April 17, 2026

Nature of Resources

All resources available through wellnessworknow.com are original clinical support tools created by ShelleyAnne Walker, LCSW. They are designed to assist licensed mental health professionals in their clinical work and are not intended for use by the general public as a substitute for professional mental health care.

Not a Substitute for Clinical Judgment

Resources provided through this Site — including worksheets, psychoeducation guides, assessment tools, and treatment planning templates — are intended to support, not replace, the independent clinical judgment of a licensed professional. No resource on this Site constitutes a clinical diagnosis, treatment recommendation, or prescription of care.

Scope of Practice

Users are solely responsible for ensuring that their use of any resource falls within their professional scope of practice as defined by their licensure and applicable state law. Resources related to specific DSM diagnostic categories are framed as psychosocial support tools and are not intended as diagnostic instruments.

No Validated Scales

wellnessworknow resources do not reproduce validated psychometric instruments (such as the PHQ-9, GAD-7, PCL-5, or similar). All tools are original works created specifically for this library.

No Therapeutic Relationship

Use of this Site and its resources does not create a therapeutic relationship between the site owner and any subscriber or end client. ShelleyAnne Walker, LCSW is not your treating clinician by virtue of your subscription.

California Licensure

ShelleyAnne Walker is licensed as a Clinical Social Worker in the State of California (BBS). Resources are created in accordance with California standards of practice but are intended for use by licensed clinicians in any jurisdiction, within their own applicable scope of practice.

Questions about appropriate use of a resource?
hello@wellnessworknow.com
© 2026 wellnessworknow. All rights reserved. ShelleyAnne Walker, LCSW — California· Privacy